Frequently asked questions
How Subscope works, how billing operates, and how to optimize your software stack.
General
We offer simple plans — Startup, SME, Growth and Corporate.
All plans are fitted to your company size : you can start for free with Startup to see how we work, then you can add more employees to save more on unused subscriptions and save your time on managing your software.
Yes! Subscope is being audited by TAC Security—a Google-recommended security auditor—and has obtained CASA Tier 3 security certification; we detect and analyze only those emails that exhibit multiple indicators of being SaaS invoices.
We don’t offer insurance — but our tools drastically reduce engineering risk by catching issues early, preventing downtime, and improving review quality.
If your company requires vendor security documentation, we’ll share everything your IT team needs.
Yes. One-time deep-dive audits are available for Pro and Max users.
They include a structured report of issues, performance bottlenecks, and recommended fixes.
You can cancel, upgrade, or downgrade anytime — no penalties.
If you booked an audit session, you can reschedule up to 24h before your call.
Support
We accept all major credit cards, debit cards, and (for Max accounts) invoicing via bank transfer.
Annual plans can also be paid via invoice upon request.
No.
Everything you see in the plan is exactly what you get.
The only extras are optional one-time audit services or add-ons you explicitly choose.
Anytime. Upgrades happen instantly; downgrades take effect at the next billing cycle.
Your data and settings stay intact no matter the tier.
Inside the app you’ll find fast chat support available 7 days a week.
Max customers get priority support with guaranteed faster response times.
We genuinely care about feedback — good and bad.
If something feels off, slow, or confusing, tell us.
We respond to every message, and many new features come directly from user suggestions.
Every AI-generated result goes through multiple validation layers:
– static analysis
– pattern comparison
– confidence scoring
– safety guardrails
And for Max accounts, you can configure custom QA logic that matches your code style and rules.
Subscription & Billing
Yes. Share Nerdstack and earn credits toward your subscription when someone signs up through your link.
Pro users earn higher referral rewards.
Yes — we feature stories from companies using Nerdstack for real engineering gains.
Everything is verifiable, and many users publicly share their feedback on X, Reddit, and Slack communities.
If you miss a scheduled audit or onboarding call, you can book a new slot at no extra charge.
We know engineers get pulled into fires — no guilt.
Addon modules (like deeper performance scans or large codebase indexing) can be unlocked anytime.
Just choose them from your dashboard or talk to our team.
Team pricing scales per seat.
You can invite or remove members anytime and the cost adjusts automatically.
For Max, you can also assign roles, permissions, and billing managers.
We’ll retry your payment several times and notify you inside the app and via email.
Your account stays active during the grace period, so your workflow isn’t interrupted.
Yes — annual subscriptions include a built-in discount.
You can switch to annual billing at any time to save money.
Yes. If you’re a student, small startup, or nonprofit, reach out — we offer discounted plans depending on your use case.
