How to cancel a Claude subscription (Pro, Max, Team)
On claude.ai or in Claude Desktop, click your name in the lower-left corner, go to Settings > Billing and click Cancel. If you subscribed in the iPhone or Android app, cancel under Billing > Manage subscription in the app. For the Team plan, an Owner cancels under Organization settings > Billing. Cancel at least 24 hours before your next billing date.
Watch: how to cancel, step by step
How to cancel on the web
This is for Claude Pro, Max and Ultra bought on claude.ai or in Claude Desktop.
- Sign in at claude.ai or open the Claude Desktop app.
- Click your initials or name in the lower-left corner and choose Settings.
- Open Billing.
- Click Cancel and confirm.
- You keep your paid plan until the end of the current billing period. After that, your account moves to the free plan.
Do it at least 24 hours before your next billing date to avoid the next charge.
If you pay through the App Store or Google Play
If you subscribed in the Claude mobile app, Apple or Google bills you, so the Cancel button on claude.ai won't stop the charges.
- iPhone or iPad: in the Claude app, tap your initials in the top-right corner, then Billing > Manage subscription, and follow the prompts. Already deleted the app? Open iPhone Settings, tap your name, then Subscriptions > Claude > Cancel Subscription.
- Android: in the Claude app, tap your initials, then Billing > Manage subscription. Or open Google Play > Payments and subscriptions > Subscriptions > Claude.
Refunds for iPhone purchases come from Apple at reportaproblem.apple.com. Anthropic support can't refund App Store charges.
Team and enterprise plans: the admin route
Claude Team can be canceled by an Owner or Primary Owner.
- Sign in to Claude and open Organization settings.
- Go to Billing and cancel the Team subscription.
- Your team keeps access until the end of the current billing cycle and won't be charged again.
Remove members first if you plan to come back with fewer seats. After you cancel, you can't remove members under Organization settings > Members anymore and will need Anthropic support to do it.
Claude Enterprise is a contract and can't be canceled in settings. Contact your Anthropic account team before the renewal date.
Downgrade or remove seats instead of canceling
Before canceling, check whether you're paying for more Claude than you use:
- Max when Pro would do. Max costs several times more than Pro. If you rarely hit your Pro limits, switch down in Settings > Billing.
- Team seats for people who left or stopped using Claude. Remove them in Organization settings > Members while the plan is active.
- Personal plans next to a Team plan. People often keep their own Pro or Max after the company buys Team. When someone upgrades their account to Team, their personal plan is canceled and refunded automatically, but personal accounts on other emails keep billing.
Subscope helps here: it shows who on your team actually uses Claude and which AI tools you're paying for twice, so you can cut seats instead of canceling for everyone.
What happens to your data
Canceling doesn't delete your account or your conversations. After the paid period ends, you're on the free plan with lower usage limits and fewer features.
On the Team plan, monthly API credits stop when you cancel. Credits you already have stay usable until they expire at the end of the billing cycle.
Your chats are deleted only if you delete your Claude account. If you plan to do that, export your data first in Settings > Privacy.
Frequently asked questions
Will I get a refund if I cancel Claude?
Usually not. Canceling stops the next renewal and you keep the plan until the period ends. In the EU and UK, you can get a prorated refund within 14 days of purchase. iPhone purchases are refunded by Apple.
Why don't I see the Cancel button on claude.ai?
You probably subscribed in the Claude mobile app, so Apple or Google bills you. Cancel in the app under Billing > Manage subscription, or in your phone's subscription settings.
Does deleting the Claude app cancel my subscription?
No. Deleting the app doesn't cancel anything. Cancel on claude.ai or in your Apple or Google subscription settings.
I moved to a Claude Team plan. Do I still pay for my personal Pro?
If you upgraded the same account to Team, your personal plan is canceled automatically and you get a prorated refund for the unused time. App Store subscriptions must be canceled through Apple first.
Can I remove Team members after canceling?
Not on your own. Once the Team plan is canceled, member removal is turned off in Organization settings. Remove people before you cancel, or contact Anthropic support.
Why is this guide on Subscope?
Subscope helps companies keep their software subscriptions under control. Connect Gmail or Outlook, and Subscope finds your software receipts and renewal emails and shows everything you pay for in one dashboard. It reminds you before renewals and shows which tools your team actually uses, so you never overspend on software, AI and cloud services.
